This policy explains the types of information TRAELOX may use to provide account, shipment, support, and payment-related services.
TRAELOX may use account details, contact information, package data, pickup preferences, and support messages to operate the service.
Payment-related information may be processed by payment providers and used to maintain wallet and transaction records.
Information helps identify packages, send status updates, provide support, manage account access, and coordinate pickup.
We use operational data to improve reliability, safety, and the customer experience.
You can update many account details in your profile settings.
For help with account information, contact TRAELOX support.
