Use of service
Customers are responsible for providing accurate account, shipment, package, and contact information.
TRAELOX may update service availability, pricing, delivery methods, and operational requirements as needed.
Legal
Terms and Conditions
These terms describe the general rules for using TRAELOX services and account features.
Packages and payments
Package processing may depend on tracking details, customs requirements, account status, and payment completion.
Balances, fees, and wallet activity should be reviewed before pickup to keep the handoff smooth.
Restricted activity
Customers must not ship prohibited, illegal, unsafe, or restricted items through TRAELOX.
TRAELOX may refuse, hold, or return packages that violate service rules or legal requirements.