Shipping guidance

Restricted items

Some products cannot be shipped or may require special handling, documentation, or review before transport.

Check before buying

Review restrictions before placing an order abroad.

Ask support

Contact the team if an item may need special review.

Avoid delays

Restricted products may be delayed, rejected, or returned.

Common restricted categories

  • Hazardous materials, flammable products, explosives, and compressed gases.
  • Weapons, ammunition, weapon parts, and tactical equipment.
  • Illegal goods, controlled substances, and products prohibited by law.
  • Perishable items, live animals, and products requiring temperature control.
  • Items with special import restrictions, licenses, or customs requirements.

Before you ship

Product rules can vary by country, carrier, and customs requirement. If you are unsure whether an item can be shipped, contact TRAELOX support before purchasing.

TRAELOX may request additional information or decline items that cannot be safely or legally transported.

Unsure about an item?

Send the product link or description to support before you buy.